Hvad kan man forvente?

Tesla’s Mobile Service Supervisors are the leaders of our remote mobile service team. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency. To succeed at Tesla, you must be energetic, highly organised, and work smart as well as have a passion for true leadership and the Tesla brand.

Hvad du skal gøre

Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate EHS and service procedures and inventories. Manage the smooth flow of work through our mobile operation.

Serve as the process leader for mobile activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service organisation.

Lead, coach and develop a highly engaged team of technicians.

Partner with in-country Mobile Service Manager and other key stakeholders to establish targets for quality, speed and cost in line with customer and business needs.

Fleet ownership ensuring full vehicle compliance in all areas including but not limited to MOT’s, Vehicle inspections, tyre wear.

Provide effective daily communication to keep all team members working toward the same goals.

Perform other duties as assigned by the in-country Mobile Service Manager

Hvad du skal medbringe

Proven ability to lead by example and be innovative with processes and efficiencies

Analytical ability to understand and impact key performance indicators

Problem solving initiative to fix problems when they arise, but also understand why and how they happened

Ability and desire to lead and motivate a team

Possess the ability to build trust with your team and your Manager

Must have and continue to maintain a valid driving license and safe driving record

Must be willing to travel and work within managed area

• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.
• Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.
• Become proficient to perform all common repairs and some complex repairs autonomously
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
• Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs. You will self-manage your technical expertise development.
• A good communicator: You speak and write in English well and know how to get your point across clearly and respectfully. Local language is a plus.
• Safe to drive: We require you to hold a driver’s license.

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
• An opportunity to utilize varying models of our fleet for daily operations and repairs.
• The chance to work with innovative technology, advanced tools and software.
• Ongoing training and development to help you grow your skills and career.
• A competitive compensation and benefits package including Tesla shares.

• Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
• Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

• Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully. Local language is a plus.
• Safe to drive: We require you to hold a full driver’s license
• Flexible: You are willing to travel to various sites and detail cars, when needed