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Are you a service-minded, solution-oriented, and motivated by helping customers in a professional and engaging way? Would you like to work in a growing gaming computer building company where the customer experience is always in focus?

Then you might be our new Swedish-speaking Customer Service Representative at Shark Gaming Systems.

Shark Gaming Systems is a leading provider of gaming PCs and accessories in the Nordics. We are looking for someone who wants to help ensure that our Swedish customers receive first-class service and support, from first contact to resolved case.

Role Description

As a Customer Service Representative at Shark Gaming Systems, you will have a central role responsible for the contact with our Swedish customers. You will work closely with production, warehouse, and the RMA/returns department to ensure fast, accurate, and professional solutions.

The position is on-site at our office in Glostrup, Denmark. Remote work is not possible.

Start date: August/September 2026

Primary Responsibilities

• Customer Contact & Support: Handle customer inquiries via email and phone regarding orders, products, deliveries, and basic technical support.

• Case Handling: Follow up and drive customer cases to resolution in collaboration with internal departments.

• Book a Shark: Conduct advisory meetings where you help customers choose the right gaming PC or setup online.

• Customer Experience: Ensure a high level of service and a positive experience for every customer.

• Collaboration: Work closely with warehouse, production, and the RMA department to quickly meet customer needs.

• Structure & Quality: Document cases and contribute to improving workflows and routines within customer service.

Your Profile

We are looking for someone with experience in customer service or support who enjoys helping customers and solving problems on a daily basis. You are communicative, structured, and have a natural sense of service.

Qualifications

• Fluent Swedish and English, both written and spoken, is required.

• Experience in customer service, support, or a similar role

• Good computer skills and comfortable working in different systems

• Structured, solution-oriented, and service-minded

• Comfortable working on-site in a team environment

• Danish is not a requirement, but a big plus

Personal Qualities

• Service-minded with a strong customer focus

• Communicative and pedagogical

• Responsible and detail-oriented

• Prestigious and collaborative

• Positive and solution-focused mindset

Shark Gaming’s Culture and Offering

At Shark Gaming, we are passionate about our products and our customers. We work closely together and value collaboration, engagement, and the drive to continuously improve the customer experience.

An interest in gaming, technology and computer hardware is appreciated, as it makes the job even more enjoyable, but it is not a requirement.

We Offer You

• An important role in a growing company

• Friendly colleagues and strong team spirit

• The opportunity to work closely with both customers and products

• A dynamic work environment with a high pace

Apply for the job

Do you want to join our team? Then we'd love to hear about you!

Apply now

Shark Gaming Systems A/S is a Copenhagen-based company specializing in high-performance custom gaming PCs and hardware. Driven by a passion for gaming and technology, we design and build powerful, reliable systems that combine cutting-edge components with unique design. Our mission is to give gamers, creators, and esports professionals the tools they need to perform at their best. With a strong focus on quality, customization, and customer experience, we continue to push the limits of what gaming hardware can deliver.

Our website

Butiksmedarbejder til SharkGaming Systems butik i Magasin du Nord

En unik mulighed for dig med interesse for gaming og gaming computere!

Fuldtids- & Deltidsstilling · Magasin du Nord

SharkGaming Systems, Nordens førende virksomhed indenfor high-end gaming computere, søger engagerede og servicemindede butiksmedarbejdere til deres butik i Magasin du Nord på Kongens Nytorv.

Teamets ambitioner og hverdag:

Som butiksmedarbejder hos SharkGaming Systems i Magasin du Nord bliver du en vigtig del af vores kunders oplevelse. Vi er dedikerede til at skabe en ekstraordinær serviceoplevelse, hvor kunderne altid mødes af et kompetent og engageret personale, som er klar til at guide dem gennem deres køb af gaming computere og udstyr.

Din dag vil være fyldt med forskellige spændende opgaver, og vi forventer, at du er klar til at give vores kunder en personlig og professionel rådgivning, samtidig med at du holder overblik over butikkens daglige drift.

Dine primære opgaver:

• Salg og rådgivning indenfor gaming computere og tilbehør

• Betjening af kasse, håndtering af betalinger og daglig kasseoptælling

• Genopfyldning af varer og lettere logistikarbejde

• Sikre, at butikken fremstår indbydende og attraktiv for kunderne

• Aktiv deltagelse i events og kampagner

Vi søger dig, der:

• Har erfaring indenfor detail- eller butiksbranchen

• Er udadvendt, god til at tale med mennesker og kan levere høj kvalitet salgsrådgivning

• Kan bevare overblikket, også når der er travlt

• Er struktureret, ansvarlig og pålidelig

• Kan arbejde selvstændigt, men også være en aktiv holdspiller

• Har interesse i teknologi, gaming og hardware (et stort plus, men ikke et krav)

Hos os får du:

• Et spændende job i en virksomhed med et stærkt brand.

• Mulighed for at udvikle dig fagligt og personligt indenfor gaming- og techbranchen

• Gode kolleger med samme passion og interesse for gaming og hardware

• Konkurrencedygtige løn- og arbejdsvilkår

• En unik placering i hjertet af København

Stillingen tilbydes som enten deltid (15-20 timer om ugen) eller fuldtid. Arbejdstiden er fordelt på både hverdage og weekender inden for butikkens åbningstider.

Lyder det som noget for dig? Så send os din ansøgning og dit CV hurtigst muligt.

Ansøgningsfrist: Hurtigst muligt, da vi afholder samtaler løbende og ansætter, når vi har fundet den rette kandidat.

Vi glæder os til at høre fra dig og forhåbentlig byde dig velkommen på holdet hos Shark Gaming Systems i Magasin du Nord!

Ansøg om jobbet

Har du lyst til at blive en del af vores team? Så vil vi meget gerne høre fra dig!

Ansøg nu

Shark Gaming Systems A/S er en københavnsk virksomhed, der specialiserer sig i specialbyggede gaming-pc'er og hardware med høj ydeevne. Drevet af en passion for gaming og teknologi designer og bygger vi kraftfulde og pålidelige systemer, der kombinerer de nyeste komponenter med unikt design. Vores mission er at give gamere, content creators og e-sportsudøvere de værktøjer, de har brug for, for at præstere på højeste niveau. Med et stærkt fokus på kvalitet, tilpasning og kundeoplevelse fortsætter vi med at udfordre grænserne for, hvad gaming-hardware kan levere.